Coordinate customer service requests, work orders, and invoicing as a Service Writer supporting productive day-to-day Service Department operations.

This Service Writer opens and closes repair work orders, prepares customer invoices, and reviews technician time daily. The role maintains customer and equipment profiles while facilitating month-end service processes. It also promotes CNH credit cards and Protection Plan Plus programs to customers.

Key Responsibilities:

- Open work orders for service requests and repair work
- Prepare and distribute customer invoices by email
- Follow up with customers regarding payment when required
- Facilitate monthly work order opening and closing
- Promote CNH credit cards and Protection Plan Plus

Requirements:

- Organized approach to general office operations
- Detail-oriented processing of work orders and invoices
- Customer-focused communication with service customers
- Ability to manage multiple priorities effectively

Support customers and service operations through accurate work orders, invoicing, records, and Protection Plan Plus administration.

📌 Customer Service Work Order Writer (Canada)
🏢 Equipment Ontario
📍 Canada