Retail Team and Customer Experience Manager (Canada)

Retail Team and Customer Experience Manager (Canada)

08 Nov
|
SNDL
|
Canada

08 Nov

SNDL

Canada

Shape customer experience at Ace Liquor Discounter Canmore North through team development, responsible service, and strong community relationships. Lead with dependable retail judgment.

As Store Manager, you will foster an engaged work culture while addressing issues promptly and developing employees. You will model friendly, informed service, ensure proper ID verification, resolve concerns professionally, and maintain a welcoming environment. The position also oversees staffing and store standards.

Key Responsibilities:

- Foster positive, engaged workplace culture
- Address employee issues promptly and professionally
- Ensure teams follow policies and alcohol regulations
- Resolve customer concerns and maintain community relationships
- Maintain a safe, clean, welcoming store setting

Requirements:

- Minimum three years of retail experience
- Minimum three years in management or supervision
- Strong communication and dependable teamwork skills
- Ability to lift forty pounds during store duties
- Ability to stand or walk most of each shift

Use people leadership, responsible service, and customer resolution skills to strengthen Ace Liquor’s Canmore North store experience.

📌 Retail Team and Customer Experience Manager (Canada)
🏢 SNDL
📍 Canada

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