Restaurant systems deployment specialists coordinate upgrades, testing, and openings while supporting reliable technology across Earls Kitchen + Bar locations. This hybrid Head Office role includes an on-call rotation every three or four weeks.
Earls Kitchen + Bar is hiring an Operations Systems Specialist to support store technology across North America. You will coordinate deployments for current restaurant openings and renovations, plan hardware upgrades, and help minimize operational downtime. The position also provides escalation support, system administration, and off-hours assistance for mission-critical issues.
Key Responsibilities:
- Coordinate Operations Systems deployment and testing for new openings
- Support go-live readiness during renovations and store launches
- Plan hardware upgrades and confirm core-system compatibility
- Oversee payment operations, software updates, and feature rollouts
- Escalate and resolve tickets using technical expertise and judgment
Requirements:
- Three-plus years in restaurant operations, IT support, or administration
- Hands-on POS, kitchen, inventory, and delivery integration experience
- Proficiency with Windows, macOS, Android, and local troubleshooting
- Leadership creating and maintaining SOPs and training materials
- Strong communication, organization, and analytical capabilities
Use deployment coordination, hardware planning, and restaurant systems expertise to support Earls openings and technology reliability.
📌 Restaurant Systems Deployment Specialist (Canada)
🏢 Earls
📍 Canada