Technical troubleshooting and customer support define this Security Technician Service Specialist prospect with Convergint in Edmonton, AB.
As a Security Technician, you will support existing customers and installed systems that may be moderately complex. Your work covers Fire, Security, and Building Automation Systems, including service calls, maintenance, repairs, and small projects. The position also involves technical assistance and systems checkout for new and existing installations.
Key Responsibilities:
- Identify and resolve service call problems, including emergencies
- Diagnose, troubleshoot, repair, and debug installed systems
- Complete repairs, replacements, maintenance, and small installations
- Provide technical support and solutions to customers
- Prepare detailed service reports for invoicing and job tracking
Requirements:
- Minimum two years of relevant field service experience
- Solid technical skills with security, fire, or automation systems
- Solid programming and troubleshooting skills
- Exceptional customer focus and pressure management
- Electronics diploma or relevant trade experience preferred
Apply technical troubleshooting, service support, and systems expertise as Convergint’s Security Technician in Edmonton, AB.