Build trusted Property Manager relationships while overseeing condominium services for FirstService Residential. Clear communication and operational problem-solving guide this field-based leadership assignment.

The Service Manager leads an assigned portfolio and communicates proactively about performance, staffing changes, concerns and improvement plans. This position oversees service delivery, supports inspections and audits, manages operational risks and collaborates with internal support teams. Frequent travel to properties and site offices is required.

Key Responsibilities:

- Build positive relationships with Property Managers and clients
- Resolve service issues and follow through on commitments
- Complete inspections, audits and required follow-up actions
- Communicate portfolio priorities,



risks and progress
- Support service transitions, takeovers and property start-ups

Requirements:

- Three or more years of relevant leadership experience
- Client service orientation and transparent written communication
- Experience coordinating staffing, quality and client relationships
- Ability to manage multiple priorities and operational challenges
- Condominium or residential property service experience preferred

Apply client relationship management, service oversight and operational judgment as FirstService Residential’s Durham Region Service Manager.

📌 Client Services Manager Property Operations (Canada)
🏢 FirstService Residential
📍 Canada