Lead complex Salesforce programs for Canadian public sector customers, combining executive engagement, program governance, and delivery leadership across enterprise transformations.
Salesforce Qualified Services seeks an Engagement Delivery Leader to guide strategic customer engagements and implementation outcomes. You will lead technical and non-technical consultants while managing relationships, methodology, scope, contracts, knowledge transfer, and financials. Applicants must be Canadian Citizens.
Key Responsibilities
Lead program teams through communication, direction, motivation, and clarity
Serve as primary customer interface and uphold governance
Build project plans and manage schedules, budgets, risks, and issues
Lead multiple projects requiring complex cross-functional program management
Facilitate requirements gathering and user acceptance sign-off
Requirements
10+ years managing projects and programs for external consulting clients
7+ years managing Salesforce engagements strongly preferred
5+ years supporting Public Sector Professional Services preferred
Experience leading teams of 75+ people and $15M budgets
Canadian citizenship and regional, occasional international travel availability
Apply enterprise program leadership, Salesforce expertise, and public sector experience to deliver customer outcomes on schedule and within budget.