Desk-Side IT Support Analyst — End User Services (Canada)

Desk-Side IT Support Analyst — End User Services (Canada)

08 Nov
|
100 Alberta Energy Regulator
|
Canada

08 Nov

100 Alberta Energy Regulator

Canada

Alberta Energy Regulator (AER) is seeking an Analyst, End User Services & Service Desk Support to provide hands-on deskside support at the Calgary Head Office. You will diagnose hardware, software, and peripheral issues, image and refresh devices, and assist with meeting-room AV setups and VIP support.

You will also support the Service Desk with calls, tickets, and triage, ensuring first-contact resolution wherever possible, while adhering to ITIL processes and security policies.

📌 Desk-Side IT Support Analyst — End User Services (Canada)
🏢 100 Alberta Energy Regulator
📍 Canada

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