08 Nov
|
Ashfield Healthcare
|
Canada
08 Nov
Ashfield Healthcare
Canada
Support healthcare communications remotely across Canada using English, Spanish, and empathetic telephone skills. Inizio Engage connects callers with medical information support.
As a Healthcare Communicator, you will represent clients across Commercial, Patient Solutions, and Medical Affairs projects. You will manage inbound and outbound telecommunication while following scripts, guidelines, and company procedures. The work includes documenting requests, adverse events, and product complaints accurately.
Key Responsibilities:
- Maintain quality standards across client programs
- Collect information and update program databases
- Document and triage medical information requests
- Complete literature fulfillment for customers
- Explain medical terminology empathetically when needed
Requirements:
- High School Diploma required
- Fluency in English and Spanish
- Excellent verbal, written, and listening communication
- Word and Excel proficiency
- Solid multitasking and time management skills
Bring bilingual communication, accurate documentation, and healthcare support skills to Inizio Engage's Canada remote team.
📌 Bilingual Healthcare Communicator (Canada)
🏢 Ashfield Healthcare
📍 Canada