Job Summary

We are seeking a friendly, organized, and detail-oriented Receptionist/Assistant to join our Hearing clinic. The ideal candidate will serve as the first point of contact for patients and visitors, manage administrative tasks efficiently, and support the smooth operation of the office.

Are you passionate about patient care and looking to learn about hearing health care? We are seeking a dedicated, caring Patient Care Receptionist/Audiology Assistant to join our dynamic team

If you enjoy helping people, have great phone skills, and thrive in a professional medical office environment, we want to meet you.

Responsibilities

- Greet patients and visitors warmly upon arrival, ensuring a positive first impression
- Welcoming and assisting patients with a friendly, professional attitude.
- Scheduling appointments and managing patient records efficiently.
- Contact patients for reminders, follow-ups and hearing aid service updates.
- Maintain accurate patient records and support general office tasks.
- Check patients in/out and assist with forms and payments, program of care appointments, insurance and third-party billing.
- Ensure the reception area remains clean, organized, and welcoming

Qualifications

- Prior experience in Audiology or healthcare is an asset but not required – we provide training.
- Post-secondary education in medical office administration or a related field preferred but not required.
- Experience with Office Management System such as Blueprint.




- A friendly and detail-oriented professional with excellent verbal and written communication skills.
- Flexibility with schedule and ability to multitask.
- Passionate about patient care, and have a patient-centered attitude
- Comfortable or will be comfortable, with hearing aids, hearing accessories.
- Experienced working in a fast-paced, team-oriented environment.
- Strong attention to detail and ability to troubleshoot.
- Excellent communication skills, both verbal and written
- Office experience demonstrating organizational skills and attention to detail
- Familiarity with front desk operations within a healthcare environment
- Administrative experience supporting busy front offices in healthcare settings is advantageous
- Professional appearance, friendly demeanor, and ability to multitask effectively

This position offers an engaging work environment where your organizational skills will contribute directly to patient satisfaction and office efficiency. We value dedicated team members committed to delivering outstanding service in a healthcare setting. Why Join our Team?

-Supportive, positive, fast paced work environment

-Opportunity to help improve patients’ quality of life

-Training provided and long-term growth potential

If you’re ready to take the next step in your career and be part of a supportive, fast paced and patient-focused practice, we’d love to hear from you!

Job Types: Full time, Part-time, Permanent

Pay: $18.00-$23.00 per hour

Perks

- Company events

Work Location: In person

📌 Receptionist, Audiology Assistant and Patient Care Attendant (Walkerton)
🏢 Auditory Health Care
📍 Walkerton