Support leave of absence needs at McKesson through customer service, HR knowledge, and accurate case management in Canada. Work in a traditional office setting.

As a Leave of Absence Representative, you will support employees and people leaders throughout pre- and post-leave needs. You will navigate ServiceNow and ADP, apply policies and procedures, resolve cases, and document interactions. The role reports to the Manager, Employee Care and supports the Employee Care team.

Key Responsibilities:

- Manage leave cases through ServiceNow and approved resources
- Update ADP leave entries and review time-off accounting
- Resolve leave issues using policies, procedures, and system knowledge
- Escalate complex cases to appropriate leaders or partners




- Educate employees on leave processes and return-to-work resources

Requirements:

- Bachelor's degree or related equivalent experience
- Minimum three years of human resources experience
- Proficiency with HR technical systems, including ADP
- Strong communication, problem-solving, and multitasking skills
- Ability to handle sensitive matters with confidentiality and judgment

Bring HR systems knowledge, empathy, and leave case expertise to McKesson's Employee Care team supporting employees and leaders.

📌 Leave of Absence Representative (Canada)
🏢 McKesson
📍 Canada