Supply Chain & Customer Service Coordinator (London, Ontario)

We’re excited to share an opportunity for an existing vacancy as a Supply Chain & Customer Service Coordinator in the London, Ontario area. Our client, an established international organization supporting the automotive manufacturing industry, is seeking a detail-oriented professional to join their growing team. This position offers a unique blend of purchasing, inbound material planning and customer service responsibilities. The successful candidate will play a key role in ensuring material availability, coordinating supplier deliveries and supporting customer requirements in a collaborative environment.

Daily responsibilities may include but are not limited to:

- Coordinate purchasing activities, including purchase order processing, supplier communication and order follow-ups.
- Manage inbound material planning to ensure inventory availability and timely customer deliveries.
- Monitor supplier schedules, outstanding orders, material shortages and inventory levels.
- Review customer forecasts and purchasing requirements to support material planning.
- Support customer service activities, including order processing, delivery updates and customer inquiries.
- Coordinate customer releases,



order changes and shipping requirements with internal departments.
- Maintain accurate purchasing, inventory and customer records within ERP systems.
- Collaborate with warehouse, operations and customer service teams to resolve supply chain challenges.

Mandatory Requirements:

- Previous experience in purchasing, procurement, material planning or supply chain coordination within manufacturing or distribution.
- Experience managing purchase orders, supplier communications and inventory requirements.
- Strong computer skills, including Microsoft Excel and ERP systems.
- Excellent organizational skills with solid attention to detail.
- Ability to manage multiple priorities and work independently.
- Strong written and verbal communication skills.

Preferred Requirements:

- Experience within automotive manufacturing, Tier 1/Tier 2 suppliers or industrial distribution.
- Familiarity with automotive customer requirements, EDI releases and forecasting.
- Experience with Microsoft Dynamics NAV / Navision.
- Knowledge of inventory replenishment, supplier scheduling and material planning.

Salary Range: $65,000 - $75,000

📌 Supply Chain and Customer Service Coordinator (Canada)
🏢 itec group
📍 Canada