Community Outreach & Wellness Navigator

POSITION: Community Outreach & Wellness Navigator
HOURS OF WORK: Full Time – 70 hours bi-weekly
REPORTS TO: Director of Health
WAGE RANGE: $32-36 / Hourly depending on Education and Experience
DEPARTMENT: Health / Mental Health & Addictions

SȾÁUTW̱ First Nation is seeking a Community Outreach & Wellness Navigator to provide culturally safe, compassionate, confidential, community-based support to members experiencing mental wellness challenges, substance use concerns, emotional distress, social isolation, and barriers to services.

POSITION SUMMARY

Using strengths-based and trauma-informed approaches, the Navigator builds trusting relationships, supports early intervention, harm reduction and recovery, and helps individuals and families identify wellness goals, access services, and stay connected to community, culture, family, and supports. The role works with Nation programs and external providers to coordinate practical assistance, referrals, and ongoing follow-up.

This is a non-clinical outreach and support position. The Navigator does not independently diagnose, provide psychotherapy, prescribe medication, or perform regulated clinical duties.

KEY RESPONSIBILITIES

- Community Outreach and Relationship Building: Build respectful relationships with youth, adults, Elders, and families; conduct approved home and community visits; engage members facing isolation or service barriers; and respect choice, privacy, readiness, and professional boundaries.
- Mental Wellness and Emotional Support: Provide non-clinical listening, encouragement, and practical assistance; connect members to counselling, clinical, cultural, peer,



and community supports; and coordinate appointments and follow-up, including after hospitalization or treatment.
- Substance Use, Harm Reduction and Recovery Support: Provide non-judgmental support, treatment information, referral and intake assistance, waitlist follow-up, aftercare, and recovery connections. Facilitate approved harm reduction supplies, overdose-prevention education, and naloxone support only when trained and authorized.
- Service Navigation, Referrals and Advocacy: Help members access Nation programs, FNHA, Island Health, Indigenous wellness services, and community agencies; assist with forms, transportation, identification, and other practical needs; advocate with informed consent and follow up on referrals.
- Coordinated Care and Wraparound Supports: Collaborate with authorized care partners, support individualized wellness plans and care transitions, and connect members with food security, housing, income assistance, and other supports while protecting consent and privacy.
- Crisis Recognition, Response and Safety: Recognize urgent distress, suicidal concerns, overdose, family violence, and other safety risks; follow approved procedures, activate qualified emergency or crisis resources, and participate in safety planning under qualified direction.



Work within training and scope.
- Cultural Wellness and Community Connection: Support holistic wellness and access to Elders, Knowledge Keepers, cultural activities, traditional practices, and land-based healing when requested and authorized, respecting member preferences and self-determination.
- Documentation, Confidentiality and Reporting: Maintain timely, objective, confidential contact and referral records; prepare aggregate or de-identified monthly activity summaries unless identifiable reporting is authorized; report incidents and privacy concerns; and identify service gaps and improvements.
- Community Wellness Promotion and Education: Help deliver culturally appropriate wellness events, workshops, resources, and awareness activities that support mental wellness, recovery, social connection, overdose prevention, and help‑seeking.
- Administrative and Organizational Responsibilities: Manage outreach schedules and follow‑up, attend meetings and supervision, participate in training and planning, follow Nation policies and safety requirements, and perform related duties within the position’s scope.

CORE COMPETENCIES

- Cultural safety and humility; relationship building and trust; trauma-informed practice.
- Compassionate communication and active listening; service navigation and advocacy.
- Crisis awareness and sound judgment; confidentiality and qualified ethics.
- Organization and accountability; collaboration and teamwork; adaptability and resilience.

EDUCATION & EXPERIENCE

Preferred education: A diploma or degree in Social Work, Mental Health and Addictions, Commun

📌 Community Outreach (Canada)
🏢 STAUTW First Nation
📍 Canada