Support Rogers’ core network reliability onsite in Calgary, Vancouver, Burnaby, or Edmonton through monitoring, escalation, and operational improvement.
This NOC Specialist position serves as an escalation resource for Rogers’ Core-Data Network Operations team. You will maintain network availability across Cisco, Juniper, and Alcatel environments while resolving complex operational issues. The work includes collaboration with cross-functional teams, vendors, and carriers, plus coaching Network Specialists and contributing to continuous improvement.
Key Responsibilities:
- Maintain network availability through maintenance and problem resolution
- Function as an escalation resource during network incidents
- Collaborate with engineering teams on operational readiness
- Develop reports covering network status and utilization
- Coach Network Specialists during technical support activities
Requirements:
- Degree in telecommunications, data communications, or networking
- Minimum two years’ Network Operations or IP Engineering experience
- Hands-on network monitoring and service restoration experience
- Solid communication and client relationship skills
- Automation, scripting, Python, and API knowledge considered an asset
Use network operations, escalation, and multivendor troubleshooting expertise to strengthen Rogers’ core infrastructure reliability.
📌 Core Network Operations Engineer Specialist (Canada)
🏢 Rogers
📍 Canada