Lead North American Integrated Facility Services accounts through operational leadership, customer relationships, and strategic business development. This position requires frequent travel.

The Regional Operations Manager leads a specific North American account for ISS, working with the North America IFS Division Lead. The role requires facility management experience, financial acumen, and complex strategy execution. It focuses on service delivery, account transformation, growth, retention, and client satisfaction.

Key Responsibilities

Own account performance while aligning with global leadership

Build relationships with customers, partners, and vendors

Prepare budgets and lead account financial management





Implement innovations and operational best practices

Assess talent and establish succession plans

Requirements

Bachelor’s degree in Business or Engineering required

Master’s degree highly preferred

Ten years in facility management or integrated facilities industries

Five years running businesses with direct P&L; responsibility desired

Ability to travel approximately 50 percent of the time

Bring strategic leadership, financial insight, and facility management expertise to ISS account operations across North America.

📌 Regional Operations Manager North America (Winnipeg)
🏢 Iss-Facility-Service
📍 Winnipeg