Sr Specialist – Retail Technology Platform (Mississauga)

Sr Specialist – Retail Technology Platform (Mississauga)

08 Nov
|
Parkland
|
Mississauga

08 Nov

Parkland

Mississauga

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take outstanding pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

- A place where you can take your career in the direction you want to grow and go

Starting Salary: 80,000

The Opportunity:

The position is responsible for developing, testing, and deploying high-quality retail and commercial technology solutions focused on Sunoco’s Caribbean business in support of various Brand, Operational, and Regulatory initiatives. The individual will be a subject matter expert and final escalation point in solving C-store technology problems, and works with operations and support teams to monitor and implement continual improvements. The position works with various internal departments to gather requirements for Marketing, Brand,



Payment, and/or Regulatory initiatives, and engages with external POS/dispenser vendors to enable the functionality. The position configures lab equipment to mirror field conditions, perform transaction testing/validations, and authors technician best practices, FAQs, and installation documentation.

Responsibilities:

- Gather, analyze, prioritize, and document business, operational, and regulatory requirements impacting POS, fuel control, payment, and related retail technology platforms.
- Maintain/Track feature requests, issues, roadmaps, vendor proposals, delivery dates, hardware/software life cycle tracking, Initiatives, etc.
- Collaborate with business stakeholders and vendors to define functional and technical requirements for new initiatives and enhancements.
- Manage vendor relationships including weekly RAIL status calls, issue/feature prioritization.
- Define processes, procedures and oversight of QA/Beta testing efforts for new or updated software and hardware solutions.
- Maintain POS test lab facilities and related equipment, keep current with changing technologies and requirements.
- Analyzing POS configurations, test results, system performance.
- Review/Influence vendor documents for accuracy and completeness.
- Support and Attend field beta installations and create scope documents and install processes.




- Act as liaison to vendor for solving problems and implementing new solutions.
- Controlling approved POS and related C-store technology software releases and disseminating updates to operations and technical community.
- Escalation point between Sunoco technical support, and various business stakeholders.
- Diagnose and troubleshoot problems with POS devices, peripherals, fuel dispensers and communication equipment.

Education:

- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field; equivalent combination of education and relevant experience will be considered.

Requirements:

- Minimum of 5 years of experience supporting convenience store, fuel retail, POS, payment, or related retail technology systems.
- Hands-on experience with installation, configuration, troubleshooting, and support of Artisoft POS, Verifone Commander POS, various Car Wash systems, ATG, EV, fuel control systems, and related c-store technology.
- Experience supporting retail network infrastructure, broadband communications, firewalls, and connected store technologies.
- Strong understanding of software testing methodologies, system integrations, and technical troubleshooting processes.
- Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio.
- Excellent analytical, problem-solving, organizational, written, and verbal communication skills.
- Ability to manage multiple priorities while working effectively with cross-functional teams and external vendors.

Preferred Skills, Education and Experience:

- Artisoft POS software and hardware

📌 Sr Specialist – Retail Technology Platform (Mississauga)
🏢 Parkland
📍 Mississauga

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