Organization EUI, Information Services, IS Infrastructure Services

JobID 16931

Location Edmonton, Alberta, Canada

Position Title Analyst, IS Infrastructure PMO

Weekly Hours of Work 37.5

Business Unit Corporate Services

About us Department Description Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 130-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it.

Highlights of the job

We are hiring a full-time, p ermanent IS Infrastructure PMO Analyst position working out of Edmonton.

As an IS Infrastructure PMO Analyst, you play a key role within the IS Infrastructure Project Management Office, collaborating with the IS Infrastructure department, business units, corporate departments, and external vendors. Your work includes project governance administration and compliance oversight, project financial coordination and reporting, PMO tool administration and support, and contingent workforce coordination. You also handle essential PMO tasks—from updating process documentation to performing annual project lifecycle tasks . Additionally , you serve as a trusted PMO resource for Project Managers and stakeholders, providing guidance on PMO processes, helping resolve project and financial issues, identifying process and governance gaps, recommending practical solutions, and supporting informed decision-making.

We welcome applications from both internal and external candidates.

What you’d be responsible for

- Performing project governance reviews and audits, ensuring SDLC compliance,



identifying governance gaps and risks, and maintaining PMO documentation, tools, performance reporting, and resource utilization reporting.
- Administering and supporting project management tools and investigating/ resolving related issues with internal teams.
- Delivering project and financial reporting, resolving discrepancies through analysis, fulfilling operational requests, and maintaining project tools, templates, documentation, and permissions.
- Coordinating the full lifecycle of contractor resources by managing vendor postings, interviews, onboarding and offboarding, ensuring timely access to systems and equipment, processing Onboarding/Offboarding requests and extensions, and upholding security standards.
- Providing coaching, guidance, and support to project teams and contingent resources on PMO processes, governance requirements, tools, and reporting expectations.
- Developing and maintaining cooperative relationships with preferred vendors and internal groups.
- Ensuring compliance with shared mailbox processes by responding, providing follow ‑ ups, escalating when needed, and identifying conflicting requests.
- Supporting project governance reviews, coordinating financial information, reconciling financials, running weekly and monthly contractor time reports, and adjusting timecards as required.
- Demonstrating high performance, discipline,



attention to detail, safety, accountability, innovation, urgency , awareness, adaptability to change, and an easy ‑ to ‑ do ‑ business ‑ with approach.
- Investigating project , financial, reporting, and process issues; identifying root causes; and working with stakeholders to implement practical solutions.
- Assessing competing priorities, ambiguous situations, and conflicting stakeholder requests to determine appropriate actions and recommendations.
- Performing other duties as required by the Manager, Infrastructure Program Delivery.

What’s required to be successful

- A d iploma in Business Administration, Information Systems Management ( or a related field ; Business, Computer Science, Project Management ) is required .
- 4+ years of Project Management Office, project controls, project governance, project coordination, or project delivery support experience, including at least 2 years supporting Information Technology infrastructure projects in a PMO, project delivery, or project controls environment.
- Candidates who do not meet this requirement may be considered at a developmental level with at least 2+ years of related experience.

- Understanding basic accounting practices or having an accounting background.
- Detailed knowledge of project management methodologies, governance practices, project controls, reporting, and project lifecycle processes.
- Experience performing project governance reviews, compliance assessments, project audits, project health checks, or enforcing project delivery standards and controls.
- Demonstrated ability to influence stakeholders and gain cooperation without direct authority while balanci

📌 Analyst, IS Infrastructure PMO (Edmonton)
🏢 EPCOR Technologies
📍 Edmonton