Lead change enablement and business readiness at Manulife, connecting transformation strategy with process improvement and practical adoption. The role is hybrid.

As Director, Change Enablement & Business Readiness, you will lead people and business-readiness dimensions across significant transformation initiatives. Partner with business and functional leaders to assess impacts, align interventions, and prepare teams for sustainable adoption. Apply change management, process improvement, and transformation-execution expertise.

Key Responsibilities:

- Lead integrated change strategy and business readiness planning
- Assess impacts, readiness gaps, adoption risks, and organizational risks
- Translate future-state designs into executable business change
- Advise leaders on decisions, accountabilities, communications, and actions




- Build change capability through coaching, tools, and guidance

Requirements:

- Significant change management or transformation delivery experience
- Experience translating process or technology transformation into readiness plans
- Knowledge of impact assessment, engagement, communications, learning, and adoption
- Solid process-improvement, analytical, facilitation, and executive communication capabilities
- Experience influencing senior stakeholders in complex organizations

Bring change leadership, process improvement, and business-readiness expertise to help Manulife sustain transformation outcomes across its organization.

📌 Director Change Enablement and Readiness (Toronto)
🏢 Manulife/John Hancock
📍 Toronto