Support Desjardins members and clients through banking transactions, digital tools, and personalized financial solutions. Help create welcoming experiences while promoting cooperative values.

As a member and client experience advisory agent, you address needs, provide advice, and support financial empowerment. You promote Desjardins products, services, and distribution channels while identifying opportunities and referring specialized needs. French is required, with at least two years of relevant experience.

Key Responsibilities:

- Support members using technological tools and applications
- Advise on banking transactions and personalized solutions
- Promote Desjardins products, services, and distribution channels
- Refer fraud cases and irregularities to appropriate partners
- Follow compliance, security, and risk management rules

Requirements:

- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French
- Ability to enter data in systems
- Knowledge of security measures and internal controls

Bring customer focus, technological confidence, and banking service knowledge to personalized Desjardins member and client support.

📌 Member Client Experience Advisor (Laval)
🏢 Desjardins
📍 Laval