Client engagement and everyday banking support define this in office CIBC opportunity. Guide clients through transactions, products, and digital banking options.

As a Client Engagement Associate with Personal and Business Banking, you will support clients in a banking centre. Answer questions, manage accounts, explain services, and connect clients with suitable CIBC team members. This full-time, on-site work may require evenings, weekends, and travel between nearby banking centres.

Key Responsibilities:

- Assist clients with everyday banking transactions and account needs
- Explain banking products and support basic product sales
- Introduce clients to CIBC mobile banking applications
- Identify specialist referrals supporting clients’ financial goals
- Take accountability for client issues and solutions

Requirements:

- Client-first approach focused on meaningful interactions
- Goal-oriented motivation to deliver strong results
- Respectful, authentic relationship-building with diverse partners
- Curiosity and commitment to growing knowledge
- Flexibility for centre hours and multiple locations

Bring client engagement, problem solving, and digital banking knowledge to CIBC’s on-site banking centre team.

📌 Client Engagement Associate Banking Centre (Vancouver)
🏢 CIBC
📍 Vancouver