Handle commercial and personal auto claims for Gore Mutual in a hybrid Cambridge role, applying coverage analysis and customer service expertise.

As a Claims Advisor, you will own claims from submission through settlement, focusing on Fleet and Garage policies. You will advise customers, work with brokers, investigate liability, and manage claim costs. The role supports complex exposures, including thefts, unlisted drivers, fire, SIU, and coverage concerns.

Key Responsibilities:

- Handle commercial and personal auto claims end to end
- Gather information and verify coverage against claim details
- Facilitate repair, replacement, rentals, and total-loss settlements
- Identify referrals for SIU and Subrogation teams
- Issue accurate payments and update customers and brokers

Requirements:

- Prior experience handling auto claims and advising customers
- Experience working with brokers and various stakeholders
- IRCA, Fleet, and Garage claims experience preferred
- Robust customer service and interpersonal skills
- Microsoft Office and relevant computer application proficiency

Bring auto claims expertise, coverage judgment, and responsive service to Gore Mutual’s Fleet and Garage policyholders.

📌 Commercial Auto Claims Advisor (Cambridge)
🏢 Gore Mutual Insurance
📍 Cambridge