Lead member insights at Beem Credit Union through qualitative research, analytics, and a hybrid working arrangement in British Columbia.

The Member Insight Manager sits within Beem’s Analytics CoE and evolves its qualitative insight capability. You will connect member experiences, behaviours, needs, and research evidence. Your work will inform strategic planning, product development, segmentation, member experience decisions, and executive priorities.

Key Responsibilities:

- Lead Beem’s qualitative insight capability and enterprise research roadmap
- Build a searchable organizational insight base and consistent taxonomy
- Lead member measurement programs and research initiatives
- Translate evidence into recommendations for senior stakeholders




- Manage research partners and strengthen internal capability

Requirements:

- Bachelor’s degree in a related field; Master’s preferred
- Eight or more years in research or customer insight
- Experience leading qualitative and quantitative research programs
- Robust primary research and evidence synthesis skills
- Experience managing vendors, budgets, and research quality

Bring qualitative research leadership, analytical fluency, and member-focused insight expertise to Beem’s Analytics CoE in British Columbia.

📌 Member Insights Research Manager (Burnaby)
🏢 Beem Credit Union
📍 Burnaby