Employment Type

Full time

Shift

Day Shift

Description

Join MercyOne as a Medication Access Coordinator and play a key role in helping patients access the medications and therapies they need. In this impactful position, you will partner with patients, providers, pharmacists, and payers to support medication access, prescription assistance programs, and pharmacy growth initiatives. Certified Pharmacy Technicians are encouraged to apply.

What you will do

- Deliver patient care through patient preparation, vital sign collection and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry).
- Maintain aseptic techniques during preparation, procedures, and medication administration.
- Review payer reports and determine appropriate course of action for management.
- Determine daily task priorities based on business and patient/customer needs.
- Triage patients need and assign to appropriate staff.
- Perform all insurance benefit investigations, review claim rejects, overrides.
- Work with patients to find financial aid (grants, manufacturing programs, discount cards etc.) to ensure they have access to the medications they need

Qualifications

- High School diploma or GED required.
- Must be at least 18 years of age.
- The Iowa Board of Pharmacy Certified Pharmacy Technician License required.
- 2-3 years of pharmacy experience. (Community, Inpatient, Ambulatory, Insurance. Etc.)
- Knowledge of health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures.




- Knowledge of Electronic Medical Records, health care payers, and specialty pharmacy operations is highly preferred.
- Completion of Mandatory Reporter training for child and dependent adult abuse within three (3) months of hire.

Benefits

- Health and Wellness
- Personalized Health Insurance Plans : Including dental and vision coverage, available to you from Day 1.
- Wellness Programs : Designed to help you maintain a healthy lifestyle.
- Life Insurance Coverage : Providing peace of mind for you and your loved ones.
- Financial Security
- Education Reimbursement : Supporting your qualified growth and development.
- 403b Retirement Plan with Company Match : Helping you plan for a secure future.
- Time Off and Flexibility
- Paid Time Off (PTO) Accrual : Begin earning PTO from Day 1.
- Six Paid Holidays : Enjoy time to rest and recharge.
- Long- and Short-Term Leave Options : Supporting you during life's unexpected events.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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