Improve measurable revenue recovery for Revaly merchants through payment insights, volume forecasting, and end-to-end expansion conversations.

This Client Success

Manager role focuses on post-launch performance and commercial outcomes across a merchant portfolio. You’ll investigate the business questions behind data, manage Decline Inventory, forecast volume, and turn insights into recommendations, renewals, and growth.

Key Responsibilities

- Manage post-launch recovery performance and reporting
- Actively manage Decline Inventory for merchants
- Forecast volume, expansion, and contraction expectations
- Own expansion conversations from discovery through close
- Support Sales with technical and operational requirements Requirements:
- Three-plus years in client success or account management
- Understanding of authorizations, declines, and payment recovery
- Solid data instincts and recommendation-building ability
- Experience forecasting client volume or revenue
- Proficiency with Salesforce, Excel, AI tools, and BI tools Apply commercial and analytical judgment to help Revaly clients recover revenue, expand partnerships, and sustain measurable payment performance.

📌 Revenue Recovery Client Success Manager (Toronto)
🏢 Revaly
📍 Toronto