Actionstep seeks a Customer Support Analyst to join our quick-growing support team. Reporting to the Customer Support Team Leader, you will provide exceptional service as the first contact for users on our in-house CRM platform.
With a minimum 3 years in a Help Desk or customer service role, you will diagnose root causes, guide users, and document knowledge. The role supports Pacific/Mountain hours and involves ticket management, live screenshares, and cross-team collaboration.
📌 SaaS Customer Support Analyst | Accounting Focus | Hybrid (Edmonton)
🏢 Canadian Helicopters
📍 Edmonton
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.