Salary Information: 129,693.20 - 162,089.20

Employment Type: Temporary Until July 2027

Weekly Hours: 35

Off Days: Saturday and Sunday

Shift: Day

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

We are looking for a Senior Project Manager to join our farecard team

What You Will Do

Reporting to the Head, Farecard, you will manage and implement assigned project(s) within the TTC Farecard PRESTO Program from inception to completion. You will be accountable for the successful delivery of projects on time and within budget while operating within a change management framework. You will lead feasibility studies, joint assessments, viability assessments, and roadmap validation activities to determine scope and risk profiles of initiatives and finalize project plans for execution.

Key Responsibilities

- Develop project charters with clear project objectives, scope, risks, and benefits.




- Develop high-quality detailed project plans covering all phases of the project management lifecycle, including deliverables schedules, work breakdown structures, and resource plans.
- Perform all required program and project budgeting activities, including estimate preparation and financial control.
- Monitor project progress against project plans, requirements, quality measures, and milestones; take corrective action to resolve deviations and deficiencies.
- Manage project change requests.
- Provide project and financial status updates, including variance explanations, through monthly Project Summary Reports.
- Manage project communications to ensure team members clearly understand roles and delivery responsibilities.
- Develop project management frameworks and methods for measuring results.
- Conduct stakeholder management across all levels of the organization, including executive sponsors.
- Lead project steering committee and project team meetings.
- Conduct regular project reviews with stakeholders and provide timely reporting of performance results and sensitive issues.
- Act as a change agent by effectively channeling resources and identifying organizational impacts.
- Seek creative approaches to improve delivery efficiency and cost effectiveness.




- Participate in vendor contract negotiations and ongoing contract management activities.
- Assist in preparing Board reports seeking project approval and changes to scope and/or funding.
- Participate in the TTC's Customer Service Ambassador Program.

What Qualifications Do You Bring?

- University Degree in Business Administration, Computer Science, Engineering, or a related discipline; or an equivalent combination of education, training, and experience.
- PMP Certification is preferred
- Your application will demonstrate significant project management experience in delivering large complex technology projects involving multiple departments, vendors and external partners in the delivery of solutions.
- Experience working within matrix organizations.
- Demonstrated experience in vendor and service contract management.
- Knowledge in transit payment / collection solutions and demonstrated experience related to digital payment will be preferred
- Understanding of automated fare collection concepts used in public transportation will be preferred.
- Comprehensive knowledge of large systems and transformation project implementation, including:
- Project Management
- Change Management
- Quality Assurance
- Operational Readiness

Strong working knowledge of:

- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Project / Project Online
- SharePoint
- Experience preparing and monitoring project budgets and conducting cost-benefit assessments.
- Expert understanding of project management principles, methodologies, and relevant disciplines such as ITIL and industry quality standards.
- Significant experience leading comple

📌 Senior Project Manager (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto