Support Relic’s Vancouver studio onsite by troubleshooting Windows hardware, software, access, and connectivity issues for employees. Provide responsive, hands-on desktop assistance daily.

Relic seeks a fixed-term Helpdesk Support Specialist for 12 months. You will manage support requests, deploy workstations, and maintain studio technology. The position supports onboarding, offboarding, inventory, licensing, and technical studio activities.

Key Responsibilities:

- Provide responsive technical support across the studio
- Prioritize requests involving hardware, software, access, and connectivity
- Deploy and troubleshoot workstations, laptops, and peripherals
- Support employee onboarding, offboarding, accounts, and equipment setup
- Track hardware inventory, software licensing, purchasing,



and renewals

Requirements:

- Previous Helpdesk, IT support, or desktop support experience
- Windows workstation, hardware, peripheral, and business application troubleshooting experience
- Strong customer service and communication skills
- Experience with ticketing, deployment, monitoring, patching, or device management tools
- Robust organization, prioritization, and independent problem-solving skills

Bring desktop troubleshooting, workstation deployment, and customer service skills to Relic’s onsite Vancouver technology support team.

📌 IT Helpdesk Support Specialist (Vancouver)
🏢 Relic Entertainment
📍 Vancouver