Sales Manager – Banquet Hall The Sales Manager is responsible for driving banquet hall sales, managing client relationships, and overseeing the sales process from initial inquiry to event confirmation. This hands-on role focuses on generating new business, securing event bookings, developing sales strategies, and ensuring an exceptional customer experience. The successful candidate will work closely with operations, event coordination, and management teams to maximize revenue and maintain high service standards.

Key Responsibilities

- Lead and manage the banquet hall sales team, including recruiting, interviewing, training, coaching, and performance management.
- Generate new business through networking, referrals, prospecting, follow-ups, and relationship building.
- Respond to inquiries, conduct venue tours, prepare proposals, negotiate pricing, and convert leads into confirmed bookings.
- Manage client relationships throughout the booking process, ensuring clear communication and a positive customer experience.
- Oversee sales activities for weddings, corporate events, social gatherings, cultural celebrations, and other special occasions.
- Develop and implement sales strategies, promotions, packages, and marketing initiatives to increase bookings and revenue.
- Monitor sales targets, booking pipelines, conversion rates, and monthly revenue performance.
- Coordinate with operations and event teams to ensure smooth communication and successful event execution.
- Manage contracts, deposits, payment schedules, invoicing, and sales documentation.
- Analyze market trends, competitor pricing,



and customer feedback to identify new business opportunities.
- Maintain strong relationships with vendors, event planners, corporate clients, and community partners.

Your Impact You will play a key role in growing the banquet hall's business by securing new events, building lasting client relationships, and creating a strong sales culture. Your ability to convert inquiries into bookings and deliver an exceptional client experience will directly contribute to the venue's success and profitability.

Qualifications & Experience

Required:

- Strong sales, leadership, communication, and interpersonal skills.
- Excellent negotiation, presentation, and relationship-building abilities.
- Solid organizational, time-management, and multitasking skills.
- Ability to meet sales targets and work in a revenue-driven environment.
- Professional telephone etiquette and customer service skills.
- Ability to work flexible hours, including evenings and weekends when required.

Preferred:

- Previous experience in banquet hall sales, hospitality, event management, or venue sales.
- Experience selling weddings, corporate functions, and social events.
- Knowledge of banquet packages, event contracts, pricing structures, and catering services.
- Experience with CRM systems, sales reporting, budgeting, and marketing.
- Established relationships within the wedding, corporate, and event-planning industries.
- Experience managing and developing a sales team.
- Multilingual communication skills are considered an asset.

Pay: From $40,000.00 per year

Work Location: In person

📌 Sales Manager (Scarborough)
🏢 Air N Hotels
📍 Scarborough