Support Wealthsimple employees through benefits administration, vendor management, and data analysis in a hybrid North American team. Use transparent communication to resolve questions.

As a Senior Specialist on the Total Rewards team, you will support Canadian and US benefits programs. The work combines employee escalations, HRIS data flows, benefits analytics, and vendor relationships. You will also help simplify processes, improve self-service resources, and use AI tools to accelerate routine responses and analysis.

Key Responsibilities:

- Own benefits inquiries and escalations through resolution
- Verify enrolment and plan data between HRIS and providers
- Analyse utilization, costs, inquiry trends, and program gaps
- Recommend future offerings with Total Rewards leaders
- Manage vendors and resolve service issues

Requirements:

- Three to five years administering Canadian and US benefits
- Strong analytical skills with benefits data
- Clear communication about complex benefits questions
- Judgment handling employee escalations and exceptions
- Experience managing benefits vendors

Bring benefits administration, analysis, and thoughtful communication to improve Wealthsimple programs for employees across Canada and the US.

📌 Senior Benefits Administration Specialist (Toronto)
🏢 Wealthsimple Technologies
📍 Toronto