Lead HR operations in Pembina Pipeline Corporation’s Calgary office, using process optimization and automation to strengthen employee services. Eligible employees may work remotely on Fridays.

Reporting to the HR Operations Manager, the Employee Services Supervisor leads a multifunctional team delivering consistent, high-quality HR services. The role oversees HR operations, improves workflows, supports transformational initiatives, and uses data to guide decisions. It also partners with HRIS, Legal, Human Resources, and business stakeholders.

Key Responsibilities:

- Oversee organizational management, leave, Total Rewards, inquiries, transactions, and escalations
- Standardize and automate processes while preserving personalized support
- Coach and develop an inclusive Employee Services team




- Monitor service metrics, performance, and stakeholder feedback
- Lead SuccessFactors Employee Central workflows and data improvements

Requirements:

- Experience leading, coaching, and developing HR professionals
- Senior-level HR operations and broad generalist knowledge
- Experience delivering HR programs through implementation
- Process improvement, automation, workflow, and self-service experience
- Microsoft 365 proficiency and solid communication skills

Bring HR operations leadership, automation expertise, and employee-services focus to Pembina’s Calgary-based team.

📌 Employee Services Supervisor HR Operations (Calgary)
🏢 Pembina Pipeline
📍 Calgary