About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world's largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

Toptal is an innovative organization that is disrupting the global skilled services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings, including Hybrid Cloud and DevOps, to fuel the next phase of growth. As a Practice Director for Toptal's Cloud Services practice, you will lead and develop the team of solution architects who design, sell, and deliver hybrid cloud and DevOps solutions for our clients.

You will set the technical vision and standards for the team, shape the solutions it takes to market, and be empowered to work across organizational lines to build a world-class architecture practice. This leader will be a proven expert in hybrid cloud infrastructure and modern DevOps practices, and a proven people leader who has built and managed teams of solution architects or senior technical consultants. The right candidate will understand target buyers, their priorities, and the trends impacting them. Their knowledge will inform which solutions the team builds out, how we scope and package what we do, and how we create a competitive value proposition now and in the future to meet changing market needs.

This is a remote position.



Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

You will be responsible for leading Toptal's Cloud Services Team. This includes:

- Team Leadership: Lead, mentor, and grow a team of solution architects. Set clear goals, give regular feedback, and build a culture of technical excellence, accountability, and continuous learning.
- Hiring Talent: Recruit, onboard, and retain top solution architects, and ensure the team has the right skills in the right capacities (e.g., hybrid cloud, Kubernetes, Infrastructure-as-Code, CI/CD, SRE, security) to meet market demand.
- Architecture Standards: Define reference architectures, design patterns, and best practices for hybrid cloud and DevOps solutions, and review the team’s solution designs for quality, security, scalability, and cost-efficiency.
- Pre-Sales Leadership: Partner with Sales to assess client needs, define solution approaches, and shape proposals and technical presentations. Ensure architects are matched to the right opportunities, and lead key client conversations yourself.
- Solution Development:



Work with practice and delivery leadership to turn repeatable solutions into scalable offerings, such as hybrid cloud architecture and migration, landing zones, container platforms, Infrastructure-as-Code, CI/CD and DevSecOps, SRE and observability, and FinOps.
- Delivery: Partner with Delivery to ensure designs are implemented successfully. Guide engineering teams through complex technical decisions, and step in directly on critical engagements.
- Capacity and Performance: Plan team capacity, manage workload and utilization across opportunities and engagements, and track key team metrics such as pipeline support, win rate, and client satisfaction.
- Partnerships: Build relationships with key technology and cloud partners (e.g., AWS, Microsoft Azure, Google Cloud, VMware/Broadcom, Red Hat, HashiCorp) and keep the team’s certifications and partner alignment current.
- Thought Leadership: Stay current on hybrid cloud, platform engineering, and DevOps trends; contribute to marketing content that builds the team’s reputation with clients and in the market.
- Hands-On Contribution: Remain hands-on by owning architecture for strategic accounts and building proofs of concept, modeling the standard you expect from the team.

This role is highly collaborative and will work extremely closely with our Marketing, Sales, Delivery, and Talent Operations teams to fulfill the above responsibilities.

In the first week, expect to:

- Onboard and integrate into Toptal; meet your colleagues and the Solution Architects on your team.
- Learn about Toptal's history, culture, and vision, with a focus on the state of our industry, Toptal's operating model, and the core messages important to Toptal.
- Shadow critical teams throughout the organ

📌 Practice Director, Cloud Services (Canada)
🏢 Toptal
📍 Canada