Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an‑office position based at 20 Bay Street office. Our team is highly team-oriented, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Our Procurement Services/Finance office is seeking a Vendor Conflicts Lead reporting to the Manager, Conflicts of Interest, provides strategic advice and planning to drive the success of the Metrolinx Vendor Conflict of Interest (COI) policy and program. Supports the Manager in the development, tracking, and reporting of COI key performance indicators (KPIs) and leads subject matter expertise advisory services. Develops educational materials and facilitates training to Metrolinx staff to embed understanding and knowledge of vendor COI principles at an enterprise level. Responsible for providing expert advice, planning, and guidance to client groups across Metrolinx (CPG, AM&M;, Planning, Operations, etc.) in relation to vendor COI. Supports the Manager, Conflicts of Interest in liaising with Procurement and client groups on strategy, ad hoc requests, and complex cases. Supports Vendor COI Specialists as a senior resource, consulting, guiding,



and escalating issues related to cases under the COI framework. Leveraging legal, policy, and procurement expertise, creates and maintains database of conflict decisions and generates reports as required. Provides leadership on the administration and tracking of cases for the COI program, identifies risks and issues by escalating to the Manager, supports the Manager in the development of continuous improvement projects, and leads the development and/or review of COI standards, processes, and policies.

What will I be doing?

- Analyzes team capacity and priority management and leads the COI Specialists on day‑to‑day work prioritization and effort sizing based on business needs and materiality (reputational, political, etc.)
- Serves as an initial point of contact for client escalations and complex cases requiring consultation and guidance; acts as a trusted and senior advisor to the Manager, COI regarding contentious, complicated, or otherwise difficult cases and/or scenarios.
- Act as a trusted advisor and counsellor to Procurement Services stakeholders (up to and including senior management), staff, and external or vendor staff in the context of COI matters; provide guidance and advice for complex problem solving of COI matters, mitigations, risks, and purpose of the Metrolinx program. Promote the Vendor COI program as a Centre of Excellence and key risk mitigation component of the procurement cycle.




- As a subject matter expert, support the Manager, COI in developing and delivering educational content to broader Metrolinx population; provide stakeholder training and ongoing education on COI process and governance, ensures consistency in tone, language, and guidance in applicable training materials.
- Upon initiation of a tender, submission of a disclosure, or ad hoc request, proactively liaises with Vendor Conflicts of Interest Specialists to assign and oversee caseload, oversees and updates the case management system, and works with sourcing team members and client departments across the organization as an internal subject matter expert on conflict matters, ensuring potential conflicts of interest are considered during that specific tender transaction, communicates actively to effectively convey to stakeholders potential conflicts and implications
- Drafts briefing and communications materials up to VP-level regarding contentious or escalated cases, including defined risks, issues, background, and materiality to Metrolinx exposure (reputational, legal, financial). In some scenarios, works closely with Legal counsel, Finance, and/or business areas to articulate and define key concerns and areas of risk, and potential remedies.
- Assesses all submitted cases to determine level and complexity of COI as defined by the Policy; leads comprehensive discovery process including but not limited to investigative questions, meeting with project teams for verbal inquiries, and liaising with vendors or proponents to gather and document information to be used in a determination on conflicts matters. Professionally challenges and drives business areas to disclose relevant information or materials, and mainta

📌 Vendor Conflicts Lead (Toronto)
🏢 Metrolinx
📍 Toronto