Support automotive maintenance decisions remotely for Enterprise Fleet Management in Toronto, using French, English, and technical repair knowledge daily.
As a Bilingual Maintenance Coordinator, you will advise fleet groups, clients, and vendors about scheduled maintenance and wear items. You will review repair orders, assess manufacturer requirements, negotiate service intervals and pricing, and approve appropriate repairs. The full time schedule runs Monday through Friday, 8 a.m. to 5 p.m. Eastern Standard Time.
Key Responsibilities:
- Respond efficiently and courteously to phone and email orders
- Review proposed services against manufacturer timing requirements
- Negotiate pricing and apply appropriate warranty coverage
- Create and issue purchase orders under operating procedures
- Explain repairs, gain client approval, and recommend service locations
Requirements:
- Fluent written and spoken English and French
- Six months of customer service experience
- Six months of automotive maintenance or repair experience
- Basic proficiency with Word, Excel, and Outlook
- Toronto residence and authorization to work in Canada
Apply automotive maintenance, customer service, communication, and analysis skills as Enterprise Fleet Management’s bilingual Toronto coordinator.