Technology Training and Support Specialist (Vancouver)

Technology Training and Support Specialist (Vancouver)

08 Nov
|
Arlyn Recruiting
|
Vancouver

08 Nov

Arlyn Recruiting

Vancouver

Lead technology onboarding and software training remotely for Ideal Siding, using practical demonstrations, communication, and hands-on application support. Help users adopt business systems confidently.

This full-time specialist supports Ideal Siding franchisees and corporate employees across Canada and the United States. You will create training resources, administer business software, resolve routine access issues, and coordinate support. The role suits professionals with at least two years of relevant experience.

Key Responsibilities:

- Lead technology onboarding and ongoing software training sessions
- Create LMS content, tutorials, guides, SOPs, and presentations
- Adapt demonstrations to different technical experience levels
- Resolve routine software, login, access, and workflow issues




- Coordinate follow-up and keep users informed through resolution

Requirements:

- Two-plus years in application or SaaS support
- Experience delivering live software demonstrations or group training
- Experience creating guides, screen recordings, or video tutorials
- Experience managing accounts, permissions, and cloud application settings
- Solid English communication and practical troubleshooting skills

Apply your training, software administration, and user support expertise to help Ideal Siding teams work independently and effectively.

📌 Technology Training and Support Specialist (Vancouver)
🏢 Arlyn Recruiting
📍 Vancouver

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