Bow Valley Square 2
205-5th Avenue S.W., Suite 2200
Calgary, AB T2P2V7, CAN

Locations

Showing 1 location Bow Valley Square 2
205-5th Avenue S.W., Suite 2200
Calgary, AB T2P2V7, CAN
+1 more locations

- Hybrid
- Full-Time
- Requisition #: SENIO002669

Description

As a self-regulatory organization, the Canadian Investment Regulatory Organization (CIRO) is committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets.

As the markets evolve, the Infrastructure Critical Services team's operating requirements have evolved. CIRO requires an experienced Senior Infrastructure Specialist to provide Western time-zone coverage for later trading hours and to bring direct financial-markets experience to the support of mission-critical surveillance and MTRS environments.

The Senior Infrastructure Specialist, West provides technical expertise supporting CIRO’s mission-critical surveillance systems, Market Trade Reporting Systems (MTRS), and enterprise applications. As part of Infrastructure Critical Services team, this role ensures high availability, operation resilience, scalability, and performance across both infrastructure and applications layers in a modern, cloud-enabled, data driven environment.

Core Responsibilities:

Technical and Operational Support

- Provide ongoing support and maintenance for CIRO’s Surveillance and MTRS system and enterprise applications.
- Monitor system health using modern observability platforms (Zabbix, metrics, logs, traces)



to ensure performance and availability.
- Manage daily operational processes including start-of-day and end-of-day activities.
- Support and optimize real-time data pipelines, including FIX protocol, streaming platforms (e.g., Kafka), and derivatives market data feeds.

Incident Management & Reliability Operations

- Acts as the primary point of contact during critical system and infrastructure incidents.
- Lead incident response using ITIL frameworks (e.g., incident management systems).
- Drive rapid triage, mitigation, and resolution across internal teams and external vendors.
- Conduct details root cause analysis (RCA) and implement preventive measures.
- Leverage Zabbix monitoring to proactively detect anomalies and reduce incident frequency.

Infrastructure & Site Reliability Engineering

- Participate in design and implement high availability, fault-tolerance, and scalable systems.
- Enhance reliability through.
- Redundancy and failover strategies
- Load balancing
- Performance tuning and capacity planning

- Build and support cloud-based architecture using Azure services
- Contribute to infrastructure architecture and best practices.

Cloud, DevOps

- Manage and support workloads in Microsoft Azure
- Work with containerized environments using Docker and Kubernetes




- Develop and maintain CI/CD pipelines using contemporary DevOps tools (e.g., Azure DevOps)
- Work closely with application teams, infrastructure teams, and third-party vendors.
- Coordinate infrastructure-related initiatives and align priorities business units.
- Act as technical advisor for critical services and operational excellence.

Disaster Recovery and Continuity Planning

- Design and execute disaster recovery (DR) strategies and failover testing.
- Partner with IT and business stakeholders to ensure recovery readiness and compliance.
- Collaborate with application development teams to improve monitoring and automation.
- Drive initiatives toward a "lights-out" operations model with minimal manual intervention.
- Develop automation scripts and automate systems.
- Continuously improve system reliability, deployment processes, and operational efficiency.

Documentation & Compliance

- Maintain comprehensive and up-to-date documentation (operation manual, architecture diagrams).
- Ensure operational readiness for audits, reviews, and regulatory compliance.
- Knowledge sharing and best practices across teams

Key Skills and Competencies:

Must-haves

Technical Expertise

- 5+ years of experience supporting infrastructure and production environments within capital markets, financial services, or trading organizations.
- Strong, demonstrable understanding of capital markets platforms, trading workflows, and financial messaging protocols such as FIX and SAIL.
- Extensive knowledge of enterprise infrastructure technologies, including servers, stora

📌 Senior Infrastructure Specialist, West (Calgary)
🏢 CIRO / OCRI
📍 Calgary