Salesforce governance and security expertise can help maintain Manulife’s strategic platform across enterprise initiatives and delivery squads.

As a Salesforce Functional Analyst, you will support platform health, compliance, scalability, and sustainable application delivery. You will collaborate with architects, engineers, vendors, and technical and business teams. The work includes standards, reusable design patterns, performance, integrations, and operational processes.

Key Responsibilities:

- Maintain Salesforce health, stability, security, and compliance
- Guide delivery squads on standards and reusable designs
- Monitor performance, capacity, risks, scalability, and reliability
- Support security reviews, releases, environments, and technical debt
- Contribute to roadmaps,



documentation, governance, and leading practices

Requirements:

- Three to five years in analysis, administration, support, or related work
- Two to four years of hands-on Salesforce experience
- Understanding of data models, security models, profiles, permission sets, and flows
- Experience with integrations, data quality, and performance analysis
- Solid written and verbal communication skills

Apply Salesforce administration, governance, security, and analysis skills to strengthen Manulife’s enterprise platform foundation.

📌 Salesforce Platform Governance Analyst (London)
🏢 Manulife/John Hancock
📍 London