Coordinate Mercedes-Benz vehicle deliveries in Vancouver using customer communication, documentation review, and detailed delivery inspections. Salary plus commission applies.

Mercedes-Benz Vancouver is seeking a Delivery Coordinator within Dilawri, Canada’s largest automotive group. The position coordinates sold-vehicle preparation, customer appointments, paperwork, payments, and vehicle explanations. It also supports warranty communication, database updates, and new-car delivery surveys.

Key Responsibilities:

- Schedule and confirm customer vehicle delivery dates
- Coordinate sold-vehicle operations with Service and Financial Services Managers
- Review paperwork and inspect vehicles before delivery
- Explain vehicle operation, warranties, maintenance, and dealership programs
- Collect payments,



update customer information, and request referrals

Requirements:

- Ability to communicate customer delays and expectation changes
- Ability to complete new-car deliveries using manufacturer tablet applications
- Ability to verify contact information and update databases
- Ability to explain CSI processes clearly
- Ability to follow management requirements and instructions

Support Mercedes-Benz Vancouver customers through organized vehicle delivery coordination, accurate documentation, transparent explanations, and thorough final inspections.

📌 Mercedes-Benz Vehicle Delivery Coordinator (Vancouver)
🏢 Dilawri Group
📍 Vancouver