Cloud documentation expertise meets customer-centered writing at Okta, creating transparent guidance for identity and access management products. In-person onboarding is required initially.
As a Senior Technical Writer, you will create practical content helping customers adopt and deploy Okta solutions. You will work with engineers, product managers, designers, QA, Support, and customer success professionals. The work includes developer and administrator documentation, API content, release notes, and documentation shaped by customer feedback.
Key Responsibilities:
- Design and deliver accurate developer and administrator documentation
- Collaborate with cross-functional teams to ensure content quality
- Follow documentation guidelines for high-quality content
- Prioritize projects while supporting multiple engineering teams
- Review API documentation with developers
Requirements:
- Four or more years documenting Cloud or Enterprise products
- Experience with topic-based writing and minimalism
- Experience documenting SDKs, CLIs, REST APIs, and developer tools
- Experience with Markdown, code editors, Git, and GitHub
- Experience using Oxygen or similar DITA authoring tools
Bring cloud documentation, API writing, and customer feedback skills to Okta’s global technical content work.
📌 Senior Cloud Technical Writer (Toronto)
🏢 Okta
📍 Toronto