Serve Volkswagen Midtown Toronto customers in person using automotive service knowledge, strong organization, and attentive communication. This is a full time Service Advisor role.

The Service Advisor counsels customers on vehicle care and maintenance value while coordinating repair-order communication. Duties include appointment scheduling, customer inquiries, complaint handling, estimate updates, and progress follow-up. Familiarity with Volkswagen or German brands is an asset.

Key Responsibilities:

- Advise customers on vehicle care and maintenance value
- Schedule service appointments and manage customer inquiries
- Address complaints with friendly, attentive communication
- Track repair-order progress throughout each day




- Contact customers about estimate or promised-time changes

Requirements:

- Minimum two years’ Service Advisor experience strongly preferred
- Volkswagen or German-brand experience considered an asset
- Strong organizational skills and attention to detail
- Basic computer skills and Microsoft Office familiarity
- Valid driver’s license and clean driver’s abstract

Bring automotive service advising, customer communication, and repair-order coordination skills to Volkswagen Midtown Toronto’s full-time team.

📌 Volkswagen Service Advisor Toronto
🏢 Midtown Volkswagen
📍 Toronto