Lead LensCrafters store performance through customer service, team coaching, and optical retail execution. This full-time position centers on flawless patient and customer experiences.
As Store Manager, you will lead within LensCrafters and deliver key performance indicators by integrating the Brand Story. The position combines team training, action planning, sales, operations, and inventory execution. You will also partner with the Doctor of Optometry to support customer and patient experience.
Key Responsibilities:
- Ensure unsurpassed customer service from the LensCrafters team
- Train and coach team members using Company programs
- Analyze reporting and implement store KPI action plans
- Attract and hire engaged team members for store coverage
- Guide operational, inventory, visual, and safety execution
Requirements:
- High School graduate or equivalent
- Four or more years of management or supervisory experience
- Solid influencing, negotiating, team building, and management skills
- Knowledge of current optical theory and merchandise
- Strong communication, listening, sales, and basic math skills
Bring optical retail leadership, KPI management, and team development skills to the LensCrafters Store Manager position.
📌 LensCrafters Optical Store Manager (North Vancouver)
🏢 LensCrafters
📍 North Vancouver
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