Lead field service product strategy at Xplore Inc., owning work order platforms, dispatch, scheduling, and technician-focused solutions across rural connectivity operations. This experienced Product Owner owns the vision, backlog, and multi-year roadmap for field service and work order management platforms. You will translate technician and customer pain points into requirements, coordinate integrations, and guide agile delivery. Success includes measurable improvements in efficiency, experience, and reliability. Key Responsibilities:

Own and prioritize the field service product backlog Drive the multi-year roadmap for work order management Translate field pain points into user stories Coordinate CRM, ERP, inventory, and scheduling integrations Track cycle time, fix rates, utilization, and satisfaction Requirements:

Five or more years as a Product Owner Experience with work order or dispatch platforms Agile development experience with Scrum or Kanban Ability to define requirements and acceptance criteria Solid stakeholder communication and presentation skills Shape Xplore’s field service roadmap through product ownership, agile delivery, integration management, and measurable operational improvement.

📌 Field Service Product Owner (Winnipeg)
🏢 Xplore
📍 Winnipeg