Work Location: Union Station East Wing, Toronto, ON (hybrid mode of 2-3 days a week on site)

Duration: 24 months

:The Business Analyst is expected to also competently handle various assigned initiatives and project work as may be required, provide a high level of service / engagement via stakeholder management and quality requirements and process documentation, as well as take part in other duties, as needed and assigned.

Mandatory Skills

Bachelor Degree in Business Administration, IT or related discipline

10+ years of business consulting experience

7+ years of experience as a business, business systems and/or process analyst

Demonstrable and comprehensive understanding and experience with digital documentation services, and analysis based on information management concepts

Experience in dealing with complex business problems, identifying business/functional requirements and recommending how to best support them through processes and applications.

Experience in process analysis, design, and modelling in a complex environment;

hands-on experience in developing process diagrams and documentation

Experience consolidating and validating requirements and designing solutions across diverse user groups

Major IT implementation experience and understanding how systems are affected by business process change and their impacts





Experience in assisting with and/or authoring RFI / RFP documentation

Excellent communicator, both verbal and written, possessing the ability to manage and influence stakeholders and to sell recommendations by stating advantages and value in business terms;

demonstrable experienceengaging with multiple stakeholders from different business and technical areas.

Other Skills

Extensive knowledge of business and systems development from methodology through RFP, analysis, design, development, implementation and production support

Experience as a BA on a large-scale digital transformation project, especially moving an organization from paper-based systems to electronic document management

Familiarity and understanding of human resources processes, especially in a large organization where multiple departments oversee different aspects of HR function

Experience implementing third-party (vendor) solutions and services;

cloud-based experience an asset

Knowledge of municipal and provincial document retention by-laws / policies an asset

Familiarity and understanding of performance measurement and Key Performance Indicator (KPI) definition/analysis

Public and/or Transit experience an asset.

📌 Senior Business Analyst (Winnipeg)
🏢 LanceSoft
📍 Winnipeg