At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".Salesforce Business Analyst within our clinical engineering team, to own the mapping and optimization of cross-functional workflows across the ecosystem. This role focuses deeply on the "Why" and the "Business Flow," aligning stakeholders on development of critical operational workflows, implementing change and standardizing procedures prior to technical development.

In addition, this is a development role, with the expectation that you will not only create mock-ups and prototypes, but also develop solutions, leveraging the powerful no-code features of Salesforce.Operating at the intersection of business strategy and technical enablement, you will partner closely with Product, Sales, Operations and other business leaders to evaluate, design, and automate processes that improve operational efficiency and customer experience.Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!Analysis Identify process gaps, bottlenecks, risks, and improvement opportunities.Work closely with internal stakeholders, external implementation partners, and the Prenuvo Product & Engineering teams.Engineer and deliver Prenuvo functionality across the Salesforce Health Cloud and Sales Cloud stacks,



managing the complete delivery lifecycle from feature ideation through development to production deployment and adoption.Be a subject matter expert on Salesforce Health Cloud, providing guidance and best practices within our engineering teams.Facilitate process workshops with business stakeholders.Partner with Product, Engineering, Sales, Operations and other stakeholder groupsTranslate operational needs into scalable business solutions.Process Improvement & Automation Collaborate with other engineering leaders to effect process improvement.Drive Lean and continuous improvement initiatives.Develop KPIs and SLAs to measure process performance.Perform root cause analysis and implement corrective actions.4-5 years of experience in a role providing analysis and process improvementDemonstrated ability to facilitate collaboration across multiple teams and representing the interests of multiple stakeholdersExperience delivering complex Salesforce software systems and solutions including Flow design, data modeling, security architecture and other no-code platformStrong understanding of healthcare data and API standards including HL7, FHIR and similar standards.Understanding of security and access controls,



especially as it relates to health data.Experience integrating Salesforce Health Cloud with external systemsExperience migrating existing business processes to Salesforce.Ability to prioritize and understand requirements to better address the underlying need and not the immediate request.Familiarity with CI/CD pipelines such as Github Actions, CircleCI, JenkinsOur Values We’re always building foundations that allow us to achieve tomorrow more than we did today. This role includes whole-body scans as part of our employee benefitsGrowth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the wayBuilding strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socializeRecognizing time away to restore is vital to our wellbeing - we have a adaptable vacation policy and we will encourage you to use itWe offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your familyPrenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. The base salary for this role ranges from $115,000-$130,000 in local currency, depending upon experience and geographic locationWe are an equal-opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.

📌 Senior Business Services Analyst (Winnipeg)
🏢 Prenuvo
📍 Winnipeg