Guide client strategy for specialty programs at Shoppers Drug Mart’s Specialty Health Network in Mississauga. Bring account management and financial acumen to complex programs.

As Senior Program Manager, you will serve as a strategic partner and primary client contact. You will influence decisions, identify risks and opportunities, and support program growth. The role requires leadership across stakeholders, robust communication, and accountability for contractual and financial commitments.

Key Responsibilities

Act as primary client contact and trusted strategic partner

Identify program risks, opportunities, and mitigation strategies

Establish business plans and deliver financial targets

Support RFPs and develop or renew program contracts





Oversee customer-service excellence and contractual commitments

Requirements

Five-plus years of account management or equivalent relevant experience

Experience interacting directly with clients and senior stakeholders

Business and financial acumen with hands-on budget management

Ability to manage complex priorities, risks, and dependencies

Bilingualism is an asset

Bring strategic influence, client partnership, and financial discipline to specialty program growth within Shoppers Drug Mart’s healthcare network.

📌 Senior Client Strategy Program Manager (Winnipeg)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Winnipeg