Professional Services Consultant (Winnipeg)

Professional Services Consultant (Winnipeg)

08 Nov
|
Proofpoint
|
Winnipeg

08 Nov

Proofpoint

Winnipeg

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

Bold

in how we dream and innovate

Responsive

to feedback, challenges and opportunities

Accountable

for results and best in class outcomes

Visionary

in future focused problem-solving

Exceptional

in execution and impact

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes

Endpoint DLP

Insider Threat Management (ITM) SaaS

Email DLP

Cloud Application Security Broker (CASB)

SaaS Isolation & Adaptive Access Control (AAC)

Data Security Posture Management (DSPM)

Insider Threat Detection (ITD)





ITM On-Premises

Proofpoint Isolation

This individual will develop new services, implement best practices, and assist in customer escalations as needed.

The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform.

Proofpoint’s Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources.

This role is challenged with delivering cutting-edge ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint’s top accounts.

The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes

Product deliverables

Conducting conference calls/meetings

Consulting process reviews/workshops

Briefings





The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company’s custom data security program.

Your day-to-day

Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations for improvements to optimize Proofpoint technologies.

Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.

Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.

Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.

Present updates to management identifying risks, challenges, and proposed solutions.

What you bring to the team

4+ years industry experience in a customer-facing role

4+ years of experience in IT consulting or related fields

Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts

Clear and effective communication skills, both written and verbal

Demonstrated organizational abilities with a keen eye for detail

Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually

Proven ability to manage multiple tasks simultaneously and follow through to completion

English proficiency in both techni

📌 Professional Services Consultant (Winnipeg)
🏢 Proofpoint
📍 Winnipeg

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