Optimize CRM automation remotely at Level Agency by repairing complex builds, improving workflows, and applying AI tools. This full time role serves U.S. and Canadian clients.

The Senior CRM Specialist takes ownership from setup through deployment and makes practical decisions with minimal oversight. You will diagnose misconfigured instances, repair campaign infrastructure, document fixes, and propose solutions for structural issues. Adobe platforms, Salesforce Marketing Cloud, HTML/CSS, and JavaScript may support the work.

Key Responsibilities

Diagnose and repair prior campaign configurations

Document builds and fixes for reliable handoffs

Deploy accurate, timely, and compliant email sends

Escalate data-quality issues with proposed solutions

Experiment with AI tools and share process learnings

Requirements

Five to eight years of hands-on CRM experience

Adobe Campaign or Journey Optimizer production experience

Ability to troubleshoot existing instances without disruption

Working HTML/CSS knowledge for email customization

Bachelor's degree or equivalent professional experience

Use CRM automation, troubleshooting, lifecycle insight, and AI experimentation to strengthen Level Agency's client delivery.

📌 Senior CRM Automation Specialist (Winnipeg)
🏢 Level Agency
📍 Winnipeg