Lead enterprise customer success at Okta through executive relationships and strategic business reviews, helping customers realize measurable value from identity solutions.

As a Senior Customer Success Manager, you will support Enterprise Sector growth and retention at Okta. You will advise customers strategically, align technical priorities with business outcomes, and create demand for relevant solutions. Success requires solid orchestration, communication, problem-solving, and consultative skills.

Key Responsibilities

Develop customer and C-level relationships around business goals

Design proactive success plans with KPIs and timelines

Execute Strategic Business Reviews for measurable customer traction

Mobilize Sales, Support, Engineering,



and Product partners

Identify renewal risk and expansion opportunities

Requirements

Five-plus years in customer success, account management, or consulting

Experience managing large, complex enterprise relationships

Strong executive stakeholder development and emotional intelligence

Exceptional presentation and communication skills

Willingness to travel up to 25%

Apply enterprise customer success, executive alignment, and consultative problem-solving to advance Okta customer outcomes and retention.

📌 Senior Enterprise Customer Success Manager (Winnipeg)
🏢 Okta
📍 Winnipeg