Design Everyday Banking experiences at CIBC using research, prototyping, and inclusive design in a hybrid Toronto work arrangement. Shape digital and frontline journeys.As a Senior Product Designer, you will lead end-to-end design across initiatives at different stages. Your work covers discovery, experience direction, detailed design, testing, and delivery collaboration.
You will create connected experiences for clients and frontline employees across web, mobile, and support workflows.Key Responsibilities:
Frame problems and identify user needs through discoveryCreate journey maps, service flows, wireframes, and prototypesDesign connected client and frontline experiencesUse research, usability testing, analytics, and feedbackFacilitate workshops and clarify decisions with stakeholdersRequirements:
Eight or more years designing digital productsPortfolio showing exploration and delivered experiencesProficiency in Figma and prototypingExperience designing web and mobile platformsUnderstanding of inclusive design and WCAG standardsBring senior product design leadership, Figma expertise, and research-informed thinking to CIBC’s Everyday Banking experiences.