À propos de Cognizant Consulting Chez Cognizant Consulting, nous réunissons des esprits curieux qui aiment relever des défis complexes et avoir un impact concret. En combinant notre connaissance approfondie des secteurs d’activité, notre expertise technologique et la puissance de l’IA, nous accompagnons des organisations de premier plan dans leur transformation afin de repenser leur façon de travailler, de mieux servir leurs clients et d’accélérer leur croissance.

About Cognizant Consulting Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.

About The Role As a Manager, Business Analyst - CHAPS / High-Value Payments, you will make an impact by translating complex UK high-value payment and regulatory requirements into clear business and functional requirements across the end-to-end payment lifecycle, covering CHAPS, RTGS, and ISO 20022 messaging. You will be a valued member of the BFS Consulting practice team and work collaboratively with Product, Operations, Technology, Compliance, Risk, and Financial Crime stakeholders, and clients.

In this role, you will

Gather, analyse, document, and validate business and functional requirements for CHAPS and high-value payment solutions, and analyse end-to-end flows covering initiation, validation, routing, processing, settlement, confirmation, reconciliation, and exception handling

Support initiatives involving RTGS and ISO 20022 payment messaging, including business rules, data requirements, message validation, and payment processing workflows impacting CHAPS processing and settlement





Partner with Compliance, Financial Crime, and Operations teams on sanctions screening, AML controls, payment holds, investigations, and releases, and analyse exceptions, rejects, returns, repairs, and operational breaks to identify process improvement and automation opportunities

Define requirements for reconciliation processes, operational controls, dashboards, reporting, and audit trails, and support payment operations governance through documented controls, procedures, traceability, and issue management

Lead stakeholder workshops; create BRDs, functional requirements, user stories, acceptance criteria, process flows, data mappings, and gap analyses; and support solution design, SIT/UAT, defect triage, business validation, implementation, and post-production activities aligned to Bank of England and CHAPS operating requirements

Work model At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements.



Rest assured; we will always be clear about role expectations.

What You Must Have To Be Considered

5+ years of Business Analysis experience within banking or financial services, with strong hands‑on domain knowledge of CHAPS and UK high‑value payments and a good understanding of RTGS and payment settlement processes

Strong knowledge of ISO 20022 payment messaging and payment data, the end-to-end high‑value payment processing lifecycle, and Bank of England payment regulations and the CHAPS operating environment

Experience with sanctions screening and AML controls within payment processing, and a strong understanding of reconciliation, exception management, rejects, returns, repairs, and investigations

Knowledge of payment operations governance, operational risk, controls, and audit requirements, and experience documenting business requirements, functional specifications, user stories, acceptance criteria, process flows, and data mappings

Experience working with Agile/Scrum delivery teams and supporting UAT, with solid stakeholder management, analytical, communication, and problem‑solving skills; Bachelor's degree in a related discipline or equivalent relevant industry experience

These will help you succeed

Experience working on payments modernization or transformation programs, ideally with 3+ years of relevant payments experience

Exposure to ISO 20022 message types used within payment processing environments

Experience integrating payment platforms with sanctions/financial crime systems, settlement platforms, reconciliation systems, or downstream accounting systems

Experience working across Product, Payments Operations, Tech

📌 Manager, Business Analyst (Winnipeg)
🏢 Cognizant
📍 Winnipeg