Remote across Canada or the United States, this Senior Security Technical Program Manager role focuses on fraud prevention and abuse mitigation. Apply technical program management and cross-functional leadership to strengthen GitLab defenses.
Within GitLab’s Trust and Safety team, you will coordinate fraud and abuse prevention workstreams across Security, Engineering, Product, Legal, and Finance. You will translate abuse trends into prioritized requirements, business cases, and actionable defense measures. The work includes payment fraud, account verification, and AI-supported risk identification.
Key Responsibilities
Coordinate cross-functional fraud and abuse mitigation workstreams through completion
Convert abuse trends into prioritized, cost-quantified business requirements
Partner with Finance and Billing on payment fraud controls
Define exposure metrics and report program outcomes
Escalate high-impact Trust and Safety incidents
Requirements
Five-plus years in technical program management, security, fraud, or risk operations
Hands-on fraud or abuse experience at a SaaS or platform company
Knowledge of account takeover, payment fraud, bots, spam, and phishing
Technical fluency with web applications, APIs, identity, and billing systems
Clear written communication for asynchronous work from home
Bring fraud expertise, technical fluency, and cross-functional execution to GitLab’s remote Trust and Safety programs.