Shape London Drugs brand reputation through storytelling, sponsorships, and media monitoring while working primarily from the office with limited remote flexibility.

As a mid-senior-level Communications Manager, you will protect and enhance a trusted retail brand. The work spans reputation strategy, social listening, agency management, crisis support, and compelling content. Strong judgment, resilience, and relationship-building skills support communication with media, government, vendors, and agencies.

Key Responsibilities:

- Lead brand storytelling across multiple communication channels
- Oversee sponsorships and identify new opportunities
- Support crisis communications and issues management
- Report media risks and opportunities proactively




- Coach internal spokespeople in media relations

Requirements:

- Robust strategic thinking and problem-solving judgment
- Resilience and composure during high-stakes situations
- Proven relationships with media, government, vendors, and agencies
- Writing, editing, proofreading, and interviewing experience
- Portfolio demonstrating strategic impact through writing and projects

Use reputation management, crisis communications, and relationship-building expertise to strengthen London Drugs public engagement and trust.

📌 Brand Reputation Communications Lead (Richmond)
🏢 London Drugs
📍 Richmond